Installation and updates

Go to https://unisend.lv/en/plugins to find the latest version of the plugin for Latvia.

Go to https://unisend.ee/en/plugins to find the latest version of the plugin for Estonia.

Installation

• Before installing, download and save the module in .zip format.
• On the OpenCart module installation page (1), click the "Upload" button (2).
• In the modal window that opens, select the saved .zip file from your computer.
• Once the file is uploaded, the module installation will begin automatically. You should see a confirmation message indicating a successful installation.
• After the module is uploaded to the system, you need to complete its installation. On the "Extensions" page (3), select the "Shipping" category (4) and click the "Install" button (5).
• After installing the module, it is necessary to refresh the modifications. Go to the "Modifications" page (6) and click the "Refresh" button (7).
• If the entire installation process was successful, you will see a "UNISEND Shipping" settings link in the main administration menu.

Main module settings

Authorization

To proceed with the module setup, you need to complete the authorization process.

Attention: Authorization is only available for Unisend clients with a service contract and enabled API access.

You can enable API access and obtain authorization credentials within your Unisend self-service account.

Sender information

In the sender's information section (4), it is required to enter the sender's name, phone number and address. The information specified in this section will be visible in the printed documents.

Pickup information

Select "Yes" and fill in the pickup address information if pickup is relevant to you and your pickup address differs from the sender's address you provided.

The information provided here will be used as the primary address for the courier to pick up the prepared shipments.

Parcel size and other settings

Default Parcel Dimensions

Specify your most commonly used parcel size (6), which will be applied by default when creating shipment labels.

If you want to apply a different size than the default one for individual orders, you can adjust it before creating the shipment in the order page.

Label options

Select the desired label format. You can print labels in 10x15 cm size, A4 with one label per page, or A4 with the maximum number of labels per page.

Courier options

To use the manual or automatic courier call (8) feature at a scheduled time, coordination with Unisend is required for service activation. If this service is not enabled, the courier will be called automatically after each shipment is created.

Select courier options "Enabled" and mark the days on which you wish to automatically schedule the courier for pickup at the desired time.

Select "No" if you do not wish to automatically schedule the courier. In this case, you can manually call the courier from the orders list.

Shipping rates

Shipping settings

In the Unisend settings page (1), you can create the shipping methods you need. Select the "Shipping methods" section (2) and create shipping method (3) from the provided options.

In this example, we will show how to create a shipping method specifically for sending parcels between parcel lockers.

1. Enter the shipping method name that will appear in the Checkout page. It can be entered in free form, for example: "Unisend parcel locker"

2. Select "Plan code"; this is the primary parameter that determines the shipping method you will use. We are sending to a Parcel locker.

3. Choose the method of picking up the package. In this case, select "Parcel locker -> Parcel locker" because we are sending the package by placing it in the Parcel locker.

4. Select a shipping cost method. If you select "Carrier," the shipping price in the Checkout page will be automatically offered to the buyer according to the rates applied in your contract.

5. Select one or several countries to which you plan to send packages. In this case, parcel lockers are available in all Baltic countries.

6. After completing steps 1-6 as mentioned above, proceed to add any additional required shipping methods.

Cash On Delivery (COD)

Our module uses the built-in OpenCart Cash on Delivery (COD) functionality. To be able to create shipments with the COD service, it is sufficient for this payment method to be enabled in your online store.

Orders placed using the COD payment method will automatically have the COD service enabled in our module and the order amount specified, which we recommend checking before creating the shipment on the order page.

Printing labels and manifests

Printing labels can be done in two ways. First, when you want to generate labels using mass action, i.e., for all selected orders at once. Second, when you want to create a label for a specific order.

Labels are generated based on the default settings configured at the beginning of module setup.

You can view and process Unisend shipments in a separate page linked only to orders associated with Unisend.

On this page, you can:

• Create shipments and call the courier in bulk.
• Print documents for multiple or single orders.
• Filter and view shipments by status and date.
• Search for shipments using a barcode or order ID.

Bulk labels printing

Unisend orders (1) - only those store orders processed using Unisend shipping methods are displayed. Handling multiple orders is categorized according to their status.

New orders - displays all saved orders for which shipments can be formed . Select the orders (2) for which you want to create shipments, and click the "Form Shipment" button (3).

Formed orders - on this page (4), you will see all created shipments. You can also print labels and other documents or call the courier. This page highlights shipments for which you have not yet printed a label, helping you easily manage your orders.

Processed orders - On this page (6), you will see fully completed orders for which you have printed a label or performed other actions.

Label for a single shipment

If you want to create a shipment only for a single order, you can edit the shipment details on the order page. Here, in the Unisend settings section at the top of the page, you can change:

• The number of packages if your shipment consists of multiple parts.
• The weight and size of the shipment.
• Apply Cash on Delivery (COD) service.
• Change the shipping method. For example, if you always send from the courier to the parcel locker, for a single order, you can apply a different shipping method, such as delivery to the recipient's address by courier.
• Change the parcel locker selected by the customer during the order.

After making the necessary changes, click the "Save" button (1). After saving the order, you can create a shipment (2).

For the created shipment, you can print the label, call the courier, or cancel the shipment and repeat the creation process.

Call courier

On the Unisend (1) "Processed Orders" page (2), select the orders (3) for which you wish to call the courier, and click the "Call Courier" button (4).

To use the manual courier call feature, coordination with Unisend is required for service activation. If this service is not enabled, the courier will be called automatically after each shipment is created.

CN declarations

You can fill out or edit CN declaration information on the order page in the Unisend section. Click the "Fill declaration" button (1) and fill out the form that appears in the modal window (2). After filling out the form, close the window and click the "Save" button (3).

The data provided for CN declarations is automatically generated, so this step is only necessary if you want to modify the information that has already been generated. After correcting the declaration information, when generating the label, the CN declaration will be automatically added along with the label; there is no need to print it separately. You can print the CN declaration for all orders through bulk actions in the list of Unisend formed orders.

Shipment tracking

Shipment tracking is done using the barcode provided during shipment creation.

The Barcode column is available on the Unisend orders page.

Troubleshooting